It’s normal to ask questions, and we love to answer them. Below is a list of answers to frequently asked questions. If you have a question that isn’t answered, dont hesitate to drop us a line.
If you accidently close the chat window before your time is expired, you can email use at chathelp@liveaquariumhelp.com. We will arrange to continue your session at no cost.
Yes we do. If you are not satisfied with the help and conversation you received from our staff, we will work out a solution. Contact us at chathelp@liveaquariumhelp.com for details.
Live aquarium help is impartial. We are not trying to sell you the latest quick fix chemical or fish that is not a good choice for your aquarium. We simply give expert advice so that you can have your tank running the way it should be.
No, currently we are specializing in saltwater aquariums. Depending on the demand for freshwater support, we might add it in the future.
